I'm a hospital executive who started working 12-hour ER shifts. I finally learned why my staff ignored my emails.
After becoming an EMT, hospital executive Linda Matzigkeit realized frontline workers needed better communication than emails.
How the newspaper covers this story
I'm a hospital executive who started working 12-hour ER shifts. I finally learned why my staff ignored my emails.
After becoming an EMT, hospital executive Linda Matzigkeit realized frontline workers needed better communication than emails.


